Write to sup@agemoware.com and a person will answer. Telling us your device, your iOS version and the app version (Settings, at the bottom) makes it much faster.
Because the app works on video you already have, and it saves the finished clip back to your library. Access to selected videos only is enough — but if you pick "selected", a clip you have not selected cannot be opened, so use the app's own picker when you add more footage.
No. Only the audio track and the text of what you said are sent away to be processed. The video itself never leaves your phone. The full detail is in the Privacy Policy.
No. There is nothing to sign up for and nothing to log in to.
The transcription and the translation need an internet connection. Everything else — choosing, trimming, previewing, rendering and exporting — works offline. A project you have already processed reopens without going online again.
The app already runs a correction pass over the transcript for exactly this, but speech recognition still misses unusual names. Check the subtitles before you publish, and tell us the word it got wrong — that feedback is useful.
Settings has the thresholds the cutting uses, and each line's pause edits can be adjusted by hand in the editor — the brackets in the transport bar. You can also switch pause cutting off for a single line.
Settings → Platform. The default preset keeps the subtitle block clear of the caption area used by TikTok, Reels and Shorts. The zone guides flash briefly in the editor so you can see where that is.
The spoken language is detected, and you can add up to two translated subtitle lines underneath it, in any of the app's languages. The app's interface itself is available in English, Spanish, French, German, Italian, Portuguese, Russian, Ukrainian, Japanese and Chinese, and follows your phone unless you change it in Settings.
Delete a project in the app to remove it and everything it stored, or delete the app to remove all of it. We hold nothing on a server, so there is nothing to ask us to erase.
If something failed — an export that produced nothing, a recording it refused to read, a crash — send us the app version, your device and iOS version, roughly how long the recording was, and what you had just done. If you can reproduce it, say how.
AgemoWare LLC — sup@agemoware.com